Support Options

Implementation timelines vary based on your practice size and specific needs. CollaborateMD provides dedicated implementation managers and comprehensive onboarding support to ensure your team is properly trained on all features—from patient registration to claims submission and reporting. Our goal is to get you up and running smoothly with minimal disruption to your current workflows.

Yes! CollaborateMD seamlessly integrates with a wide range of EHR systems through our 837 file import feature and preferred EHR interfaces. This allows you to export clinical data directly from your EHR into CollaborateMD, automatically creating claims and reducing manual data entry errors. The integration ensures bidirectional data flow so your billing and clinical information stay synchronized in real time.

CollaborateMD achieves a 99% clearinghouse acceptance rate and 97% clean claim rate. Our Level 2 Claim Edits allow you to review and correct claim errors before submission, significantly reducing denials and accelerating your revenue cycle.

Yes! CollaborateMD values partnerships with billing companies and medical practices that help spread the word about our platform. We offer a referral program that rewards you for introducing new clients to our services. Contact our team to learn more about referral program benefits, eligibility requirements, and how you can earn rewards while helping other practices improve their revenue cycle management.